Take orders on WhatsApp — without the chaos
Turn the app your customers already live in into a clean, complete order channel.
In Egypt and the Gulf, a huge amount of buying already happens in WhatsApp DMs. The problem is not the channel — it is the mess: half-written orders, forgotten items, prices typed by hand, and carts that vanish mid-chat.
Ebni wires WhatsApp into your site as a first-class order channel, so the convenience stays but the chaos goes.
- Add your WhatsApp number in the dashboard.
- Turn on “Order on WhatsApp” for your store and product blocks.
- A customer taps, and a chat opens pre-filled with the product, quantity and price.
- You confirm and arrange delivery — the details are already there.
Because the message writes itself, every order arrives complete and consistent. No more “which size again?” or a price you have to look up — the buyer just hits send.
It pairs naturally with the rest of the store: browse a proper catalogue on your site, check out by cash on delivery or InstaPay, or drop into WhatsApp for the personal touch. Same products, same prices, whichever path your customer prefers.